Thinking of hiring a Virtual Assistant
but not sure what to expect?
Whether you're new to working with VAs or just want to understand my approach, this guide will help set clear expectations, ensuring we have a streamlined and productive working relationship from the start.
How I Work & What You Can Expect
1) Personalized & Flexible Support
As your Virtual Assistant, I tailor my services to fit your needs. Whether you require ongoing support or short-term help for a specific project, I adjust my workflow to match your business and personal priorities.
Custom Approach – Each client is unique, so I take time to understand your preferences, routines, and work style.
Scalability – My support grows with you! We can adjust workload and tasks as your needs evolve.
Collaboration First – Whether it’s a structured plan or an as-needed approach, I align my work with your goals.
2) Communication & Availability
Clear and efficient communication is key to a productive partnership. To ensure smooth collaboration while maximizing time for actual work, here’s how I typically communicate with clients:
Preferred Communication Methods: I primarily communicate via email and direct messaging (e.g., Slack, Basecamp, or another preferred platform). These methods are ideal for keeping track of tasks, ensuring clarity, and maintaining records of our discussions.
Meetings & Check-ins: I understand the importance of staying aligned and am happy to coordinate check-ins that fit your workflow. While I typically don’t schedule weekly calls, I’m flexible in setting up meetings when needed. Most updates and questions can be handled efficiently via email or messaging, but we can plan accordingly if a live discussion is best.
Response Time: I prioritize timely communication while balancing multiple client projects. You can generally expect a reply within a few hours during business hours, ensuring that progress keeps moving forward without unnecessary delays.
Written communication often helps keep things organized and actionable, minimizing follow-ups and ensuring nothing gets lost in conversation. We’ll determine the best way to handle something that requires in-depth discussion.
3) Task Management & Efficiency
Hiring a Virtual Assistant means freeing up time so you can focus on high-value tasks that drive your business forward. Here’s how I handle task management:
Prioritization: Tasks are handled based on urgency and daily, weekly, or project-based business impact.
Task Delegation: You assign work through tools like Basecamp, Trello, email, or a system we create together.
Fast Turnaround: I provide realistic timelines to keep projects moving efficiently.
Need something time-sensitive? I can accommodate urgent tasks when possible;
just communicate in advance so we can prioritize accordingly!
Best Practices for a Successful VA Collaboration
To get the most out of our partnership, here are a few best practices that help ensure smooth teamwork:
Be Clear on Priorities – Clearly outline what needs to be done and when. This helps me manage tasks effectively.
Share Necessary Tools & Access – Provide relevant logins (securely, via a password manager) and company processes for a seamless workflow.
Give Feedback & Adjust as Needed – Open conversation helps refine strategies so I can best support your business.
I’m here to adapt and evolve with your needs! The more we fine-tune our workflow, the more value I can bring to your business.
FAQs About Working with a Virtual Assistant
New to working with a VA? Here are ANSWERS TO SOME common questions!
HOW DO WE GET STARTED?
We begin with a free consultation to discuss your needs, the tasks you’d like to delegate, and how I can best support you. From there, we’ll determine the best structure for our collaboration, including task priorities, communication preferences, and workflow setup. Once we finalize the details, we’ll establish a system for task management and file sharing, and I’ll get started right away!
HOW DO I ASSIGN TASKS?
You can delegate tasks using whichever method works best for you , whether that’s email, direct messaging (Slack, Basecamp, etc.), or shared documents (Google Docs, Trello, Asana, etc.). I recommend written communication whenever possible to ensure clarity, efficiency, and easy reference. If you already have a workflow in place, I’m happy to integrate into your system or suggest tools to improve organization and productivity.
HOW DO YOU TRACK TIME AND TASKS?
I use an internal time-tracking system to ensure full transparency in my work. Every minute spent on your tasks is carefully logged, and at the end of each month, your invoice will include a breakdown of the time spent on each Virtual Assistant service provided. This way, you always have a clear understanding of how your time is being used.
WHAT IF I NEED TO ADJUST MY SERVICE PACKAGE?
No problem at all! My services are designed to be flexible and can be adjusted to align with your evolving needs. Whether you need to scale up support during busy seasons or make adjustments to task priorities, I’m happy to collaborate and find a solution that works best for you.
HOW DO PAYMENTS WORK?
I offer a variety of pricing structures to accommodate different needs, including hourly, retainer, and project-based options . Payments are processed on a set schedule using an agreed-upon payment method that works best for you. I currently accept Zelle, electronic transfers, and other secure payment options, just let me know what’s most convenient!
Let's Get Started
My goal is to make your life easier by handling the behind-the-scenes work so you can focus on growth and success. Let's chat if you’re ready to experience the benefits of personalized Virtual Assistant support!